Check the pharmacy’s license and registration details. Look for a clearly displayed license number from the appropriate Indian regulatory body, such as the Central Drugs Standard Control Organisation (CDSCO). Verify this number on the CDSCO website.
Secure Payment Gateways
Ensure the website uses a secure payment gateway indicated by “https” in the URL and a padlock icon in the address bar. Look for well-known payment processors like Mastercard SecureCode or Verified by Visa. Avoid sites lacking these security measures.
Customer Reviews and Testimonials
Read independent customer reviews on platforms like Trustpilot or Google Reviews. Pay close attention to reviews discussing order fulfillment, delivery times, and customer service. A high volume of positive reviews suggests a reliable service. Conversely, an abundance of negative feedback should raise a red flag.
Contact Information
Verify the pharmacy’s contact information is readily available. Legitimate pharmacies provide a physical address, phone number, and email address. Attempt to contact them–a prompt and helpful response speaks volumes.
Prescription Requirements
A genuine pharmacy will require a valid prescription before dispensing medication. This protects you from potentially harmful practices. Websites offering medications without a prescription are likely fraudulent.
Privacy Policy
Review the pharmacy’s privacy policy. It should clearly outline how your personal and medical information is handled and protected. Look for adherence to relevant data protection regulations.
Return Policy
A clear return policy shows the pharmacy’s commitment to customer satisfaction. Examine the terms for returning faulty or incorrect products.
