Shipping Times and Customs Procedures

Expect delivery within 7-14 business days for most orders. However, remote areas may take longer.

Customs clearance time varies depending on your location and the package contents. Be aware of your country’s import regulations to avoid delays or issues.

    Canada to the US: Typically faster, often within 7 business days. Canada to Europe: Usually takes 10-14 business days, subject to customs processing times in the receiving country. Canada to other regions: Contact us for specific delivery estimates based on your destination.

To facilitate customs processing:

Provide accurate and complete shipping information. Ensure your prescription is properly documented and included with your order. Understand and comply with your country’s import rules regarding medications. Check your tracking number regularly for updates on your shipment’s progress.

For any questions or concerns, reach out to our customer support team. They can help you track your order and assist with any customs-related issues.