Expect delivery within 7-14 business days for most orders. Shipping time depends on your location and the chosen courier. Rural addresses may take slightly longer.
Customs clearance is handled by the Canadian vendor. However, minor delays are possible. You may be contacted by customs for verification. Be prepared to provide the order confirmation if requested.
| Delayed Delivery | Contact the vendor for tracking updates. Allow extra time for rural deliveries. |
| Customs Inspection | Respond promptly to any customs inquiries with your order details. |
| Seized Package | Contact the vendor immediately. They will assist with resolving the issue. Retain all documentation. |
Discrepancies between declared value and actual value can cause delays or seizure. Ensure the product information on your order matches the declared value. Most importantly, contact the vendor if you have concerns.
