Find suspicious activity? Report it immediately. Contact Health Canada directly using their online reporting tool or by phone. They investigate complaints about illegal online pharmacies.
Document everything. Keep records of website addresses, emails, transaction details, and any communication with the pharmacy. This evidence strengthens your report.
Report to the Pharmacy Regulatory Authority in your province or territory. Each jurisdiction has its own regulatory body to oversee pharmacy practices within its borders; their contact details are readily available online.
If you experienced a negative health outcome, seek medical attention immediately and report this to Health Canada and your provincial/territorial authority. This information helps protect others from harm.
Alert your bank or credit card company. If you suspect fraudulent activity, inform your financial institution to prevent further losses and potentially reverse unauthorized transactions.
Consider reporting to the Better Business Bureau or similar consumer protection agencies. These organizations collect complaints and may initiate further investigations, increasing pressure on non-compliant pharmacies.
Share your experience. Reporting helps protect consumers from potentially harmful practices. While anonymity may be possible depending on the authority, sharing your experience publicly (while protecting your privacy) can help raise awareness.
