Verify product authenticity directly with the manufacturer using the batch number or serial number found on the product packaging. Atlantic Drugstore’s website should provide clear instructions on how to do this. If you’re unable to verify authenticity this way, contact Atlantic Drugstore customer service immediately.
Check the packaging carefully for any signs of tampering, such as broken seals or unusual markings. Damaged packaging may indicate a compromised product. Report any such concerns promptly to Atlantic Drugstore.
- Inspect the product itself for any irregularities. Look for inconsistencies in color, texture, or smell compared to what you expect. Compare the product’s appearance to images provided by the manufacturer on their official website. Discrepancies could signal a counterfeit.
Read other customer reviews carefully. While individual experiences vary, patterns of complaints regarding product quality or authenticity should raise flags. Look for consistent issues across multiple reviews rather than isolated incidents.
Consider purchasing products directly from the manufacturer whenever possible to minimize the risk of encountering counterfeit goods. Be wary of unusually low prices. Significantly discounted products might be counterfeit.
Atlantic Drugstore’s return policy should clearly outline the process for returning products you suspect are counterfeit or of substandard quality. Familiarize yourself with this policy before making a purchase.
If you have concerns about a specific product, document your findings with photographs of the product, packaging, and any relevant correspondence with Atlantic Drugstore. This documentation will be helpful if you need to pursue a refund or further investigation.
