Confirm your shipping address is accurate before placing your order. A slight error can cause significant delays.
Check your order status regularly through the tracking number provided. This allows you to proactively address any potential problems.
Unexpected Delays
Severe weather or unforeseen logistical challenges can impact delivery times. Contact customer support immediately if your package is significantly overdue. Provide them with your order number for faster assistance.
Package Damage
Inspect your package upon arrival. Report any damage to the courier immediately and retain photographic evidence. Contact customer support to initiate a replacement or refund process. Keep all original packaging for verification purposes.
Incorrect Order
If you receive the wrong medication, immediately contact customer support. Provide clear images and your order details. They will guide you through the return and replacement procedure. Do not take any medication you did not order.
