Upload a clear image of your prescription. Ensure all information, including your name, the medication details, and your doctor’s signature, is fully visible.
We verify prescriptions through a secure system that cross-references the information you provide with the prescribing physician’s records. This confirms the prescription’s authenticity and prevents fraud.
Required Information on Your Prescription
Your prescription must include your full name and date of birth, the medication name and dosage, quantity prescribed, and the physician’s name, contact information, and license number. Missing information will delay processing.
Verification Process Steps
After you submit your prescription, our system automatically checks it against our database of licensed practitioners. This process usually takes under 24 hours. We may contact your doctor for verification in some cases.
| 1 | Prescription Upload | Instant |
| 2 | Automated Verification | Less than 24 hours |
| 3 | Physician Contact (If Necessary) | Up to 48 hours |
| 4 | Order Processing | Upon Verification |
Rejected Prescriptions
If your prescription is rejected, we will notify you immediately and explain the reason. Common reasons include illegible prescriptions or discrepancies in the provided information. Re-submitting a clear, correct prescription is the next step.
