We want you to be completely satisfied with your SecureTabs purchase. If, for any reason, you’re not happy, you can return your product within 30 days of delivery for a full refund.
To initiate a return, contact our customer support team at support@securetabs. com (replace with actual email address). Include your order number and reason for return. We’ll provide you with a prepaid shipping label.
Your refund will be processed within 7 business days of receiving the returned product. The original shipping cost is non-refundable, except in cases of damaged or defective products. We inspect all returned items upon receipt.
Please ensure the product is in its original packaging and condition. We do not accept returns on opened or used products, unless defective.
Here’s a summary of our policy:
Unopened, unused | Yes, within 30 days | Full purchase price (excluding original shipping) |
Opened, unused, undamaged | No | N/A |
Damaged or defective | Yes, within 30 days | Full purchase price, including original shipping |
If you have any questions, please don’t hesitate to reach out. We are here to help!